Patient Rights and Privacy Notices

As a patient at Hoag Hospital, you have certain rights and responsibilities that are inherent in your health care. To receive the best possible care, it is important that you play an active role in your medical treatment. It is the responsibility of your health care team to include you in that process.

To learn about your rights as a patient, please select the appropriate PDF below.

Patient Information Booklet contains:

  • Patient Rights and Responsibilities
  • Your Right to Make Decisions about Medical Treatment
  • Advance Health Care Directives
  • Notice of Privacy Practices
  • Other helpful information for Hoag patients

Communication with Persons with Limited English Proficiency Policy:

Please select the appropriate PDF below.

Auxiliary Aids and Services for Persons with Disabilities Policies:

Please select the appropriate PDF below.

Patient Grievances:

If you have questions or concerns about your care, a patient relations specialist is available to help you better understand the health care environment, resolve problems, provide information and address ethical concerns. You can contact Patient Relations at 949-764-8220, option 7.

Contact DNV GL Healthcare

You also have the right to contact DNV GL Healthcare.

By website: www.dnvglhealthcare.com

By mail: DNV GL Healthcare
Attn: Complaints
400 Techne Center Drive, Suite 100, Milford, OH 45150

By phone: 866-496-9647

Contact the California Department of Public Health

You may file a complaint with the California Department of Public Health regardless of whether you use the hospital's grievance process.

By mail: California Department of Public Health
681 South Parker Street, Suite 200
Orange, CA 92868

By phone: 714-567-2906
Toll Free: 800-228-5234