Information for Patients & Visitors

Hospitals that achieve accreditation and licensure are required to submit to formalized, comprehensive evaluations by on-site surveyors who assess compliance with health, quality and safety standards and regulations. These surveys are conducted regularly and involve participation from the entire hospital organization.

As a patient at Hoag Hospital, you have certain rights and responsibilities that are inherent in your health care. To receive the best possible care, it is important that you play an active role in your medical treatment. It is the responsibility of your health care team to include you in that process. Part of this process is completing an Advance Health Care Directive to designate a decision maker if you become incapable of understanding a proposed treatment or become unable to communicate your wishes regarding care. Hospital staff and practitioners who provide care in the hospital shall comply with these directives. All patients’ rights apply to the person who has legal responsibility to make decisions regarding medical care on your behalf. Download an Advance Health Care Directive form in English or Spanish.

We bill Medicare and your secondary insurance following receipt of Medicare’s payment. Once your secondary insurance has been billed, you will receive periodic statements advising you of the balance due. You will also receive bills for physicians, hospital out-patient and Medicare Part B services.

Access your medical records online through MyChart or request copies of your medical records.

Hoag Hospital Newport Beach and Hoag Hospital Irvine are both Magnet® designated facilities. The Magnet Recognition Program® was developed by the American Nurses Credentialing Center (ANCC) to recognize health care organizations that provide nursing excellence, and is regarded as one of the top nursing designations in the country.