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Patient Health Records

To better connect the care experience for our patients, Hoag has recently enhanced our electronic health record capabilities. MyChart offers you online access to your Hoag health records – both in the hospital and from your physician’s office. Both are important and we encourage you to link your accounts for optimal access.

To access your inpatient records for Hoag Hospital as well as outpatient services including but not limited to:

  • Imaging
  • Radiation Oncology
  • Infusion
  • Cardiac and Pulmonary Rehab
  • Hoag for Her

Sign up or log in to your Hoag Hospital MyChart account.

To access your records from Hoag provider offices including:

  • Hoag Medical Group
  • Hoag Urgent Care
  • Hoag Concierge Medicine

Sign up or log in to your Hoag Connect MyChart account.

Click here for step-by-step instructions on how to create a Hoag Connect MyChart account.

With MyChart, you can:

  • View your medical information online.
  • Stay in touch with your care team.
  • Request prescription refills online.
  • Pay your bills online
  • Access your family’s records and link accounts. You can check appointments, vaccination records, manage your child’s care and more. Please note, you must be at least 12 years old to use Hoag Connect MyChart.

Your health information and privacy are protected

Only you, your provider and your health care team are permitted to view the information sent through MyChart. We use the latest security practices and safeguards to protect your health care information. MyChart is password-protected and delivered via an encrypted connection. To learn more about privacy, visit the Hoag Privacy Policy.

If you need help with either instance of MyChart, call:

Other Ways to Request Your Medical Records

To obtain medical records copies, a signed authorization is required from the patient or authorized representative*.

*Authorized representative includes parent of a minor patient (under 18 years of age), legal guardian, or is named in the patient’s Advance Health Care Directive as agent to make health care decisions. Proof of representation will be required before records will be released.

Please download, print, complete and sign one of the following authorization forms:

Here are step-by-step instructions to complete the request for records.

If you are unable to download and print the authorization, a written request is acceptable. There is specific information that is required on all requests.

Please forward the completed request in one of the following ways:

  • MAIL: Hoag Memorial Hospital Presbyterian
    Attn: Medical Records/Release of Information
    One Hoag Drive
    Newport Beach, CA 92658

PHONE: 949-764-8326

Hours of Operation: Monday through Friday, 8 a.m. until 5 p.m.

Hoag charges patients a reasonable fee for copies of medical records. Patient requests that are 25 pages or less will remain free of charge. A fee schedule can be provided upon request.

Temporary Changes to Medical Record Requests

In a preventative effort to protect our patients and help reduce the spread of the COVID-19 virus, Hoag has suspended in-person medical record requests and pick-up of medical records in person.

Medical record requests can still be made via MyChart, fax, email or mail. Requests received through email, MyChart and fax can be completed within 1-3 business days. Please note that although we can accept requests through fax, we cannot send a patient their medical records via fax.

Hoag cannot except verbal requests on the phone. All requests must be made in writing using the Hoag form available above.