Visitor Information

Hoag takes every precaution possible to protect and promote the health of patients, visitors and staff.

General Visitor Information

Visitor support and compassion is important to a patient’s recovery. Here are important tips to keep in mind when visiting a friend or loved one in the hospital.

Please do not visit when:

  • You are sick
  • You have a fever, cough or runny nose
  • You have diarrhea

Show your support with a phone call to stay up to date.

Clean your hands:

  • When you enter or leave the hospital
  • When you enter or leave a patient's room
  • After sneezing, coughing or blowing your nose
  • Before eating
  • After using the bathroom

Patients in isolation:

In the hospital, people who are or may be infected or colonized with an infectious disease are placed in isolation or precautions to prevent the spread of the infection to other patients. Patient safety is our first priority and additional precautions are taken to ensure attentive care to the patient while preventing any potential exposure to others. Visitors and health care providers caring for people in isolation may be required to wear protective garments such as gowns, gloves and/or masks and must follow strict procedures to clean hands.

When you see a precaution sign outside the patient’s door:

  • Always clean your hands before entering a patient room
  • Follow the directions on the sign on what protective items to wear while in the patient room, i.e. mask, gloves and/or gown
  • Remove all protective items before leaving the room and place in the trash
  • Always clean hands after removing protective items and whenever leaving a patient’s room
  • Always ask the nurse if you have any questions about precautions and what to do

Measles Information

Measles cases continue to be identified in California and across the U.S.

Measles is a highly contagious infectious disease caused by the measles (rubeola) virus. The symptoms (fever, fatigue, cough, runny nose, conjunctivitis/pink eye) usually begin 8-12 days after exposure with rash onset 2-4 days later. The rash usually begins around the ears and hairline and then spreads down to cover the face, trunk, arms, and legs.

If you have any of the following symptoms or have been exposed to someone with symptoms in the past 7 days, you should call your health care provider immediately.

  • Fever
  • Cough
  • Runny Nose
  • Conjunctivitis/pink eye
  • White Spots in Mouth
  • Rash

Most cases of measles can be managed outside the hospital by your primary care provider. If you think you may have measles, please consider contacting your primary health care provider before coming to the emergency room.

Please do not visit hospital patients if you have any symptoms in order to protect patients, visitors and staff. Thank you for your cooperation.

For more information about measles visit the following links: