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Commitment to Patients Tops Hoag’s List of Distinctions

From national honors of distinction to local awards, Hoag has received some of the most prestigious and coveted accolades in health care, underscoring our commitment to patient-centered care.

From our ranking in the U.S. News & World Report’s “Best Regional Hospital,” to our Magnet® designation by the American Nursing Credentialing Center, to our fourth year listed as a Becker’s “100 Greatest Hospitals in America,” Hoag has a proven track record of patient satisfaction and quality care. In 2016, Hoag received a Center of Excellence in Robotic Surgery accreditation from the Surgical Review Corporation for demonstrating an unparalleled commitment and ability to consistently deliver safe, effective, evidence-based care.

“We serve a discerning and sophisticated community that demands the highest level of care available. That is what we strive to provide day in and day out,” said Robert T. Braithwaite, president and CEO of Hoag. “I am enormously proud of our doctors, nurses and entire staff for making Hoag the truly remarkable health network it is.”

Our world-renowned specialty institutes have also received a number of awards and distinctions this past year.

Pickup Family Neurosciences Institute was designated a Level 3 Epilepsy Center by the Orange County Health Care Agency. In addition, Hoag Hospital Newport Beach was the first hospital in Orange County and the second in California to be named a Certified Comprehensive Stroke Center by DNV GL Healthcare, the organization whose accreditation and quality management aligns with Hoag’s focus on constant improvement. Becker's Hospital Review named Hoag as one of the "Top 100 Hospital and Health Care Systems with Great Neurosurgery and Spine Programs," and CareChex ranked Hoag the No.3 hospital in California for major neurological surgery.

Hoag Women’s Health Institute offers nationally recognized programs in breast, gynecology and maternal child health services including a Certified Quality Breast Center of Excellence™, a Center of Excellence in Minimally Invasive Gynecology™ and a Certified Baby-Friendly™ Birth Facility.

Hoag Family Cancer Institute is the leading provider of cancer care in Orange County and continues to expand specialized care for patients through an alliance with USC Norris Comprehensive Cancer Center. Hoag Radiation Oncology ranked in the top 1 percent of outpatient facilities nationwide in the Press Ganey® overall patient satisfaction ratings.

Hoag’s Jeffrey M. Carlton Heart & Vascular Institute proudly holds the distinction of being named by Truven Health Analytics as one of the nation’s “50 Top Cardiovascular Hospitals” for a second consecutive year. Hoag was also named by Becker’s Hospital Review as one of “100 Hospitals with Great Heart Programs.” Hoag’s Newport Beach and Irvine hospitals are designated Cardiovascular Receiving Centers (CVRC) by the Orange County Emergency Medical Services.

“Our list of accomplishments does not just come from hard work and years of expertise. It is also motivated by our intense desire to treat patients like people,” Braithwaite said. “I would say that chief among our accomplishments is our consistent high level of patient satisfaction and outcomes.”

In fact, a laser-focus on patient outcomes is one of the metrics many accreditation organizations and industries use when evaluating Hoag so favorably.

Hoag Wound Healing and Hyperbaric Medicine Center, for instance, was honored by Healogics™ with the Center of Distinction Award for achieving outstanding patient outcomes for 12 consecutive months.

Hoag Orthopedic Institute (HOI) has performed more total hip and knee replacements than any other provider in the state of California. Most recently, HOI has been recognized by the Centers for Medicare and Medicaid Services (CMS) as the only hospital in Orange County and only one of two in Orange County/Los Angeles to earn the highest, ‘five-star’ rating for patient experience. HOI was also the recipient of the 2016 Press Ganey Pinnacle of Excellence Award® and Guardian of Excellence Award® for consistently maintaining high levels of excellence, in the 95th percentile or higher, for patient experience.

“We are exceptionally proud of our people,” Braithwaite said. “To a person, everyone in this organization is focused on improving the state of health care for the community and the individual. And it shows.”