As a first-time mom, Melissa had questions and worries about postpartum. Starting with the prenatal consultation in her third trimester through postpartum, those were put at ease knowing how involved the personalized care would be that she received from Erica Golden, the Hoag at Home Postpartum+ family nurse practitioner.
During Melissa’s pregnancy, Erica was accessible and helpful, even providing comfort that during labor she was always one text away. There was reassurance at every step in the process because any questions about recovery or the postpartum healing process were answered swiftly by the team. Melissa stated, “She never made me feel like any of my questions were silly and always helped me find a solution.” Having Erica visit her home each week to thoroughly address any concerns and examine her baby’s health was the relief this first-time mom needed.
Erica provided consistency and compassion to Melissa and her new baby. Even attributing Erica as “a critical part of our family’s care team” due to her calm, friendly and professional expertise in labor and delivery. As a new mom herself, Erica offered a warm and experienced approach to postpartum care.
The Postpartum+ team gave Melissa an abundance of childcare knowledge that, as a first-time mom, she was unaware of. Melissa is grateful for her experience with the Hoag at Home Postpartum+ program and the convenience and peace of mind it offered her family during this special time. She recommends this all-encompassing program to expecting moms (especially new moms) as the go-to postpartum resource.
