NEWPORT BEACH, Calif. – October 7, 2014 – Hoag Memorial Hospital Presbyterian has received the 2014 Women’s Choice Award for being voted one of America’s Best Hospitals for Patient Experience by women. This distinction is the only award that identifies the country’s best healthcare institutions based on robust criteria that consider female patient satisfaction and what women say they want from a hospital including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.
Women’s Choice Award also recognized Hoag as one of America’s Best Hospitals in Heart Care and America’s Best Hospitals for Obstetrics.
“We provide women, seeking peace of mind for their health care, with a trusted third party endorsement based on hospital experiences reported by women in their community. As one of the America’s Best Hospitals for Patient Experience, Obstetrics and Heart Care, Hoag meets the toughest standards of excellence set by women,” states Delia Passi, CEO and founder of the Women’s Choice Award, and former publisher of Working Woman and Working Mother magazines.
Being named and recognized as a hospital of choice among women represents the strongest and most important consumer message in today’s health care marketplace considering that women account for 90% of all health care decisions for her and her family (American Academy of Family Physicians). When patients have a highly engaged, positive experience with their hospital, it’s a win-win situation. Hospital reputation is everything according to a study by the National Research Corporation Market Insights Survey, the largest healthcare consumer survey in the U.S.
“Hoag Memorial Hospital Presbyterian is proud to have been named among the America’s 100 Best Hospitals for Patient Experience, Heart Care and Obstetrics by WomenCertified®,” said Robert Braithwaite, president and CEO of Hoag. “For more than 60 years, Hoag has been dedicated to providing a combination of world-class innovation and community-bred compassion. This award validates our vision and is a badge of honor for our physicians, nurses and staff who stand committed to the community we serve.”
ABOUT HOAG MEMORIAL HOSPITAL PRESBYTERIAN
Hoag is an approximately $1 billion nonprofit, regional health care delivery network in Orange County, California, that treats more than 24,000 inpatients and 362,000 outpatients annually. Hoag consists of two acute-care hospitals, six health centers, and six urgent care centers. Hoag Hospital Newport Beach, which has served Orange County since 1952, and Hoag Hospital Irvine, which opened in 2010, are designated Magnet hospitals by the American Nurses Credentialing Center (ANCC). Hoag offers a comprehensive blend of health care services that includes five institutes providing specialized services in the following areas: cancer, heart and vascular, neurosciences, women’s health, and orthopedics through Hoag’s affiliate, Hoag Orthopedic Institute. In 2013, Hoag entered into an alliance with St. Joseph Health to further expand health care services in the Orange County community, known as St. Joseph Hoag Health. Hoag has been named one of the Best Regional Hospitals in the U.S. News & World Report Metro Edition. National Research Corporation has endorsed Hoag as Orange County’s most preferred hospital for the past 18 consecutive years and, for an unprecedented 19 years, residents of Orange County have chosen Hoag as one of the county’s best hospitals in a local newspaper survey. Visit www.hoag.org for more information.
ABOUT THE WOMEN’S CHOICE AWARDS
The Women’s Choice Award sets the standard for helping women make smarter choices by collectively identifying the brands, products, and services most recommended and trusted by women; those that deliver a customer experience worthy of their recommendation. Awards are based on surveys of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women versus men. As the leading advocate for female consumers, WomenCertified Inc., home of the Women’s Choice Award, created the first national award based on the ratings and preferences of women to provide them with a collective voice. Women can make their preferences heard and be part of the mission toward a million voices strong by visiting the Women’s Choice Award’s official website at http://www.womenschoiceaward.com/join-the-million/ and joining the network.
