HPP Resources

IMPORTANT NOTE: Before requesting a patient be added to EpicLink, please search for the patient in EpicLink under Member Search, which will allow you to search by last name, first name, or date of birth. The Eligibility Search option will require a Member ID and should not be used to verify if the member is in EpicLink.
To request a patient be added to EpicLink, click here
  • Please verify the patient’s eligibility with the health plan before filling out this form.
  • Eligibility adds will be completed by the next business day. If this is an urgent request, please also email eligibility@hoag.org.

Contracted Health Plans

Commercial Plans

  • Aetna US Healthcare
  • Aetna Value Network
  • Anthem Blue Cross
  • Anthem Priority Select HMO
  • Blue Shield
  • Blue Shield Trio
  • Cigna
  • Cigna Select Network
  • United HealthCare

Senior Plans

  • Anthem Blue Cross
  • Blue Shield 
  • SCAN
  • United Healthcare
  • United Healthcare Focus

Health Plan Verification Links

Anthem Blue Cross (HMO, POS, POS Sr.)Aetna (HMO, POS)

Blue Shield (HMO, POS, Medicare)

Cigna (HMO, POS)

SCAN (Medicare)

United (HMO, POS, Medicare)

To sign up for EFT-ERA Enrollment a separate enrollment form must be completed for every Tax ID you wish to set up, for each individual insurance company (Payer) you want to enroll. For example, if you work with 10 Payers, ECHO will need 10 enrollment forms with the individual Payer name included on each form. There is no fee for this program.

Please allow 7-10 days for processing, please be advised that enrollments requiring additional validation may take longer to complete.

Instructions for the EpicLink Remittances:

  • A PDF remittance advice document can be found
    within Remittance Advice Search in EpicLink
  • Search via Claim ID, Member ID, or Provider
    in EpicLink
  • Select the hyperlink within the Check Number
    PDF of Remittance Advice
  • The link will open and will be available to print or download

EFT-ERA Enrollment Form

Office Ally is HPP’s preferred gateway for electronic data interchange (EDI) transactions.

To register for the Office Ally Clearinghouse, visit OfficeAlly.com.

When submitting electronic claims through Office Ally, please use HPP’s payer ID code: HPPZZ.

  • We encourage you to submit claims electronically, whether you have a small or large practice.
  • Submitting claims electronically can help your office turn around claims faster, reduce denials and help improve cash flow.

To submit claims by mail, please send to:

Hoag Physician Partners
P.O. Box 1260
Costa Mesa, CA 92626

Treatment Authorization Form

The treatment authorization form should be used when you are unable to access EpicLink and need to submit an authorization immediately.

IMPORTANT NOTE: if a member is missing from EpicLink, please fill out an online member add form located here. A member add form will be needed for authorization requests in EpicLink and requests using the Treatment Authorization form. If you have access to EpicLink, it is highly recommended that you fill out the member add form and, once the member has been added, use EpicLink to request the authorization.

If you need access to EpicLink, please request access here. Once your access has been provisioned, please use EpicLink for all authorization requests.

If you need additional assistance or have questions please contact us

Please note that the information contained on this page may be privileged and confidential.