Hoag’s dedication to the community began at its inception, and as
the hospital continued to expand its outreach efforts, it became clear
that a structured program was necessary. Hoag’s formal commitment
was initiated in 1995 when the hospital established the department of
Community Benefit- charged with improving the health of the vulnerable
population in Orange County.
The Department of Community Health, led by its Director, Gwyn Parry, M.D.,
is responsible for the coordination of Hoag’s Community Benefit
Program, and provides services to assist the low-income and underserved
in the community. The program has focused on two principal strategies:
- Provide necessary healthcare-related services which are unduplicated in
- Provide financial support to existing community based nonprofit organizations
- Provide effective healthcare and related social services to meet community
The department of Community Health provides direct services to the community
through Community Case Management, Mental Health and Psychotherapy Services,
and Health Ministries/Parish Nursing. In addition to these services, many
other Hoag departments provide community health services including education
and support groups which are free to the community.
What are Community Benefits?
Community Benefits are programs or activities that provide treatment and/or
promote health and healing as a response to identified community needs.
They increase access to health care and improve community health. Community
Benefit activities and programs are not provided for marketing purposes.
Not-for-profit health care organizations demonstrate their commitment
to the community by providing
Community Benefit programs and services through:
- Free and discounted care to those unable to afford health care
- Care for the low-income and vulnerable populations
- Services designed to improve community health and increase access to health care
What qualifies as Community Benefits?
A Community Benefit must respond to an identified community need and meet
at least one of the following criteria:
- Improve access to health care services
- Enhance health of the community
- Advance medical or health knowledge
- Relieve or reduce the burden of government or other community efforts
Why do we provide Community Benefits?
Hoag’s mission as a non-profit, faith-based hospital is to provide
the highest quality health care services to the communities we serve.
Hoag’s Community Benefit Program has focused on meeting the unique
needs of Orange County residents with particular emphasis upon the disadvantaged
and underserved. Hoag’s mission is to be a proactive participant
in providing and partnering with other likeminded organizations to meet
the ever-increasing needs of the Orange County community.
Community Benefit is also the basis of the tax-exemption of not-for-profit
hospitals. The Internal Revenue Service, through its 1969 Revenue Ruling
69-545, describes the Community Benefit Standard for charitable tax-exempt
hospitals as helping the community in a way that relieved a governmental
burden and promoted general welfare. In addition, the 1994 California
Community Benefit Legislation (SB 697) required private non-profit hospitals
to assume a social obligation to provide community benefits in the public
interest in exchange for their tax-exempt status.