Volunteering at a hospital is a wonderful way to give back to your community, and participate in a meaningful, rewarding cause.

Hoag Volunteers offer their time, skills, and talent in a variety of ways to enhance the Hoag/patient experience. Whether you want to help patients or visitors find their way, spread cheer with a smile, or make a visit special, Hoag Volunteers make a difference!

Hoag Volunteers come from all walks of life and are representative of the diverse communities we serve.

Hoag Volunteer Programs:

• Auxiliary Volunteer (Adult) - Newport Beach, Irvine, Tustin, Huntington Beach

• Jr. Auxiliary Volunteer (High School) - Newport Beach, Irvine

• Health Scholar Volunteer (College/University student or graduate interested in health care)

• Hospice (In-patient, No One Dies Alone, Home Hospice)

• Pet Therapy Volunteer (Dog visits with certified/registered dogs and handlers)

• Holistic (Music Therapy, Reiki, etc.)

Volunteer duties are customer service oriented and provides supplemental support for patients, visitors, staff, physicians, and other customers, as appropriate.

• Greet and provide courteous and empathetic customer service

• Assist customers with wayfinding, directions, and information

• Deliver items to patient rooms

• Run errands

• Assist with gift store and flower delivery

• Stock Supplies (as appropriate)

• Transport a patient in a wheelchair for simple admitting or discharge

• Escort patients, visitors, and staff.

• Coordinate food & drink errands as directed by staff

• Provide comfort, such as listening & talking to people and blankets (as appropriate)

Areas of service include but are not limited to:

• Patient care areas or Nursing Units

• Lobbies (greeters)

• Waiting Areas

• Gift Store

• Call Volunteer Office for information or submit an interest form

• Have a call with the Volunteer Services team to review interest and programs available

• If you are selected to move forward, a virtual or in-person interview will be held

• An application will be sent to you to complete

• Pass a complete background check

• Successfully complete general volunteer orientation

• Health Screening (collection of vaccination records, TB test, Flu vaccine or mask if declined)

• First Day On-boarding (badge, uniform, and first day area training)

Hoag Hospital Auxiliary, a non-profit charity based organization, provides caring service and fund raising in support of Hoag.

Auxiliary members volunteer thousands of hours each year, providing important and needed hospital services for our patients, families, friends, visitors, and staff.

Auxiliary Membership

The Auxiliary of Hoag Memorial Hospital Presbyterian accepts volunteers on the basis of interest, skills, qualifications and competence. Placement is based on the needs of the hospital. Every effort will be made to accommodate your schedule and areas of interest, although we cannot guarantee a position.

Health Screening/Annual Tuberculosis (TB) Testing/ Flu Vaccine

A health screening by Employee Health Services is required annually. An annual TB test/health screening questionnaire is a requirement by our regulatory agency.

The flu vaccine is offered by the hospital every flu season. If one does not wish to have the vaccine, a mask must be worn during flu season.

For your safety and safety of others, there are physical requirements of each position. Those will be shared with you when choosing an area best for you and the hospital.

New Member Orientation

New member orientation is scheduled each month. If chosen, you will be asked to provide identification information for background check, pass the interview, complete volunteer orientation and competencies, and have a health screening.

There is a provisional period and one must pass the probationary evaluation before becoming an official member of the Auxiliary.

Topics discussed at New Member Orientation include:

• Regulations, standards, and policies of the Auxiliary, Volunteer Services and hospital (such as safety, infection control, confidentiality, customer service, Code of Conduct, etc.)

• Health Screening

• Dues, uniforms and committee placement

Please call us to learn about Auxiliary volunteer opportunities available at Hoag. Volunteer Office Newport at (949) 764-8264 or Volunteer Office Irvine at (949) 517-3152

Make a difference by volunteering

When you donate your valuable time, skills, and energy by volunteering, you’re making an impact that positively affects the lives of patients and their families when they are truly in need.

Volunteers supplement the care to patients

Even the simplest of gestures — reading to or talking with someone — has a meaningful impact. There are many ways for you to contribute your time and talents. Our volunteers provide immeasurable support in such ways as:

• Visiting with patients

• Giving family caregivers much-needed relief

• Supporting the hospice team by preparing supply kits and tasks in the office

Volunteers support our commitment to caring

Whether you’re interacting with patients or helping in the office or special event, all you really need is compassion and a desire to serve others. Our volunteers:

• Are sensitive to the needs of others

• Have an open and compassionate heart

• Are excellent with interpersonal communication and listening skills

• Are not judgmental of the beliefs and lifestyles of others

• Have sufficiently resolved any long-term or recent losses

We request a commitment of two and a half to three hours per week, while working with and accommodating your schedule. Other volunteer requirements include:

• Meeting the requirements for the hospice volunteer program starting with a phone interview to review requirements and assess interest.

• If accepted, successfully passing of requirements, such as background check, health screening, volunteer orientation, hospice volunteer training, and probationary review.

If you would like more information on our hospice volunteer program, please call (949) 736-6150.

The Health Scholar Volunteer Program (previously known as Clinical Care Extender Program) is partnering with COPE, local universities and colleges, Hoag’s Patient Care and Volunteer Services.

Health Scholar Volunteers:

• College or university students or graduates interested in any healthcare field

• Assist staff with basic patient comfort care and service on nursing units

• Have opportunities to rotate through different nursing units, to include, but are not limited to: Medical Surgical, Telemetry, Pulmonary, Oncology, Gynecology/Urology, Brain and Spine, Cardiac ICU, Labor & Delivery, Mother Baby, Acute Rehabilitation Services, Pre/Post Operative, and Emergency Department.

Most patient care/medical related college/university programs require or suggest volunteer or community service hours. This volunteer program is designed for those interested in any patient care field (pre-med, physician assistant, nursing, radiology, physical therapy, social services, dietician, etc.) that wish to obtain hospital volunteer/community service hours.

For more information on the Hoag Health Scholar Volunteer Program, please call Hoag’s Health Scholar Volunteer Office (949) 764-5740, Volunteer Office Newport Beach (949) 764-8264, or Volunteer Office Irvine (949) 517-3152

Pet Therapy dogs and volunteers are certified or registered with a hospital approved agency, such as Pet Partners, Orange County Animal Allies, or Alliance of Therapy Dogs International.

Volunteers engage with visitors, staff, and specified patients on approved nursing units, main lobbies, and designated waiting areas to spread cheer.

Dogs must satisfy all criteria established by the certifying or registering agency for an acute care hospital, including demonstrating calm behavior and refraining from licking, barking, nipping, or jumping. Testing and competency requirements must be met prior to access to nursing units.

Questions about our pet therapy volunteer program can be directed to the Volunteer Office Newport Beach 949-764-8264 or Volunteer Office Irvine 949-517-3152