Hospital (Main)
Hospital (Main)
1 Hoag Drive
(949) 764-4624
- About
- Emergency Care
- Departments & Services
- Visitor Info
- Contact Us
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Where to find us
Parking
Self-parking
Self-parking is available across the campus at multiple locations for a nominal fee. Clear signage throughout the campus helps you find the most convenient spot for your visit. For P1 Dolphin Structure, use the walk-up pay stations at the Emergency Pavilion and Women’s Pavilion lobby entrances; cash, debit and credit cards are accepted. For P2 South Structure, Level 5, pay at the exit gate by credit or debit card only; no cash is accepted. Self-parking rates: 0 to 1 hour – Free 1 to 3.5 hours – $5 Each additional 30 minutes – $2 Daily maximum – $16 2-day maximum – $32 Lost ticket (2-day maximum) – $32 Long-term self-parking passes: 7-day pass – $25 30-day pass – $100 Annual pass – $1,000 Passes are available at the walk-up pay stations in the Emergency Department and Women’s Pavilion lobbies.
Valet parking
Valet locations and hours: Sue & Bill Gross Women’s Pavilion: Monday to Friday, 5 AM to 9 PM; Saturday and Sunday, 8 AM to 8 PM. Jeffrey M. Carlton Heart & Vascular Institute (South Valet): Monday to Friday, 8:30 AM to 5 PM; closed Saturday and Sunday. Emergency Department: 24 hours a day, 7 days a week. Valet rates: Flat rate – $16 2-day maximum – $32 $2 discount with a valid ADA placard. $3 discount for Emergency Department or Obstetrics Emergency Department patients with a current armband or discharge papers. Valet accepts tap to pay and credit cards.
Upon arrival
Information desk
The Information Desk is located inside the main entrance. Attendants are available to assist with room direction and other information.
More info
Patient billing
A customer service representative is available to answer specific financial questions or to receive a payment Monday through Friday in the lobby of the Women’s Pavilion.
Smoking
Hoag is a smoke, vapor and tobacco-free campus. No smoking is allowed.
Automatic Teller Machines (ATMs)
ATMs are available in the convenience center in the cafeteria.
US mail drops
US Mail drop boxes are located at the main entrance of the hospital and in the convenience center in the cafeteria.
Concerns or questions
If there is a concern regarding patient care, please notify the patient’s caregiver or a supervisor. Patient Relations representatives can assist with patient rights, problems or concerns, interpretation of hospital policy and procedure, or lost items. The Patient Relations staff is available from 8:30 AM — 4:30 PM, Monday through Friday at (949) 764-8220. If you need immediate assistance after regular business hours, contact the charge nurse or nurse supervisor. They can be reached by calling the hospital operator at 949-764-HOAG (4624).
