NEWPORT BEACH, Calif. (May 14, 2025) – Hoag has been recognized by Healthgrades as one of the 2025 Top Hospitals for Patient Experience. This award highlights hospitals that excel at providing top-quality care while ensuring a positive healthcare experience for patients.
Hoag is one of only 377 hospitals nationwide to receive this recognition and represents the top 15% of hospitals across the U.S. for patient experience.
“As one of the top hospitals in the nation for patient experience, Hoag is honored to be recognized by Healthgrades for its quality care,” said Michael Krug, SPHR, chief human resources officer, Hoag. “This recognition is a powerful testament to our physicians, nurses and staff who are committed to providing personalized, patient-centered care to ensure that no one needs to leave Orange County to receive world-class healthcare.”
Healthgrades evaluated Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data with a focus on ten key patient experience measures. Recipients of the 2025 Outstanding Patient Experience Award earned the highest overall experience scores, reflecting an unwavering commitment to prioritizing positive person-centered care. As part of the 2025 analysis, Healthgrades identified three patient experience areas that best predict a patient’s likelihood to recommend a hospital to friends and family – doctor communication, nurse communication and clear communication about care when discharged.
For a complete list of all recipients, please visit: www.healthgrades.com.
ABOUT HOAG
Hoag is a nonprofit, regional health care delivery system in Orange County, California. Delivering world-class, comprehensive, personalized care, Hoag consists of 1,800 top physicians, 17 urgent care facilities, 11 health & wellness centers, and two award-winning hospitals. Hoag offers a comprehensive blend of health care services that includes seven institutes providing specialized services in the following areas: cancer, digestive health, heart and vascular, neurosciences, spine, women’s health, and orthopedics through Hoag’s affiliate, Hoag Orthopedic Institute, which consists of an orthopedic hospital and five ambulatory surgical centers. Hoag is the highest ranked hospital in Orange County by U.S. News & World Report and the only OC hospital ranked in the Top 10 in California, as well as a designated Magnet® with Distinction hospital by the American Nurses Credentialing Center (ANCC). For more information, visit hoag.org.
