Receive structured, evidence-based support for anxiety, depression, stress, and sleep concerns from Hoag’s mental health providers.
Current Wait: 1 minute
Open 24/7
Ages 12+ (parent/guardian required for minors)
California Residents
PPO Insurance Accepted
We accept most PPO insurance plans
Why Hoag Telehealth
Hoag clinicians provide thoughtful, clinically rigorous mental health evaluations.
Assessments grounded in validated psychiatric frameworks
Medication management when clinically appropriate
Integration within your Hoag medical record
Confidential, compassionate, high-quality care
Conditions We Treat
Anxiety
Depression
Adjustment or life-stress challenges
Insomnia
Stress-related symptoms
Mild panic symptoms
And more
Care Capabilities
Initial psychiatric evaluation
Medication management
Sleep and stress guidance
Referral to Hoag specialists when needed
Safety Notice
If you are in crisis or experiencing any risk of self-harm, contact emergency services immediately.
Frequently Asked Questions
Regular hours of operation are:
Every day from 8am to 2am (next day).
Limited overnight coverage (2am to 8am).
Check site for current status.
Contact our team by emailing ondemand@hoag.org. Our team is available to support you during business hours.
Hoag On-Demand is available for California residents ages 18 and older, and to California residents ages 12 to 17 when a parent or legal guardian is present for the visit. You must be physically located in California at the time of your visit.
We accept most PPO insurance plans including Aetna, Anthem, Blue of California, Cigna, HealthNet, Medicare, TriCare, UMR, and United Healthcare. During account setup, you can verify if your specific plan is covered. If you have questions about coverage, email ondemand@hoag.org for help verifying your benefits.
Your copay, or amount owed if you have a deductible, will be determined during the insurance verification process and payment will be collected prior to your visit.
If you don't have insurance or your plan is not accepted, we offer a self-pay rate of $182 per visit. Payment will be collected prior to your visit.
If you require lab tests, imaging, or other diagnostic services, the Hoag On-Demand Care Coordinator will arrange an appointment through Hoag or refer you to the appropriate facilities.
We cannot treat life-threatening emergencies, severe injuries, or conditions requiring immediate in-person evaluation. If you are experiencing an emergency, please call 911 or visit your nearest emergency room.
Our providers cannot prescribe controlled substances or manage refills for medications prescribed by another medical provider. Only medications recommended by your provider during your visit can be prescribed. If you need a primary care provider, please visit the Hoag Medical Group site or send a note to ondemand@hoag.org and we will be happy to assist you.
Our clinical care team can evaluate and treat a range of common conditions during your virtual visit including:
COVID-19, cough, fever, flu, and sore throat
Nausea, diarrhea, vomiting, and stomach pain
Headaches and migraines
Rashes, insect bites, and minor allergic reactions
Minor pain, fractures, breaks, and lacerations
Female and male health concerns, including urinary issues
Stress, anxiety, and depression
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