Nurse Navigators
A diagnosis of a serious disease or condition may often leave patients
asking, "Where do I go from here?" At Hoag, we provide answers
and much more through experienced clinical nurse navigators. Hoag’s
clinical nurse navigators provide assistance to patients and their families,
to help them access and navigate through Hoag’s resources as well
as assisting to chart a course through the health care system as a whole.
Clinical support
- Improves patient access to care by navigating through heath care barriers
- Provides quicker access to diagnostic testing
- Once diagnosed, reviews disease/condition and discusses treatment options
with patient
- Provides guidance on selecting a specialty physician or surgeon, if needed
- Aids patients in scheduling surgery or making pre- and post-treatment appointments
- Assesses complex psychosocial needs, including emotional and situational
support of the patient and their family, and appropriately coordinates resources
- Uses evidence-based best practices in the care and management of patients
through research dissemination
- Visits patient while in hospital/recovery, follows up after discharge if
needed and may follow the patient in support groups for many years to come
Education
- Assists patients and their families in understanding the diagnosis, treatment
options, and resources available using evidence-based guidelines
- May provide community education to aid in prevention diagnosis and early treatment
- Designs and evaluates innovative educational programs and tools for patients,
families and groups
- In collaboration with physicians, improves prevention and early detection
efforts by participating in community education forums and screenings
- Educates eligible patients about appropriate clinical research studies
Jeffrey M. Carlton Heart & Vascular Institute Nurse Navigators: