Community Physician Telehealth Resource Center

Please note that the information contained on this page may be privileged and confidential. This website is designed for Hoag’s Community Physicians to assist in providing answers to many of the common Telehealth questions arising from the changing environment in Healthcare operations, due to COVID-19. This information is rapidly evolving as individual Payers and Health Plans determine specific guidelines around the various areas related to patient communication, clinical evaluation, coding requirements, claims processing, provider credentialing, etc. based on the original CMS 1135 Waiver. However, this website may serve as a baseline document into Hoag’s physician practices to provide information surrounding the CMS waiver and operational considerations for our clients to maintain optimal outcomes, during a rapidly changing patient experience landscape, due to COVID-19.

1 Community Physicians COVID VirtualServices Overiew

2 Community.Physician.Telehealth.BP-G.0402

3 Community Physicians Telephone.BP-G.0329

4 Quick-Reference-Guide

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Zoom-Patient-tips-and-tricks

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Zoom-Patient-Preparing-for-your-Video-Visit

Zoom-Telehealth-How-to-create-a-ZOOM-desktop-shortcutf

Zoom-Telehealth-Instructions-for-Providers-Computer-client

Zoom-Telehealth-Instructions-for-Providers-Comp-shortcut

Zoom-Telehealth-Instructions-Apple-(iOS)-Devices

Community.Physicians.Telehealth.FAQs.4.2.20

If you need additional assistance or have questions, please email [email protected]