Hoag Nurse Navigators

Clinical support

• Improves patient access to care by navigating through heath care barriers
• Provides quicker access to diagnostic testing
• Once diagnosed, reviews disease/condition and discusses treatment options with patient
• Provides guidance on selecting a specialty physician or surgeon, if needed
• Aids patients in scheduling surgery or making pre and post-treatment appointments
• Assesses complex psychosocial needs, including emotional and situational support of the patient and their family, and appropriately coordinates resources
• Uses evidence-based best practices in the care and management of patients through research dissemination
• Visits patient while in hospital/recovery, follows up after discharge if needed and may follow the patient in support groups for many years to come

Education

• Assists patients and their family in understanding the diagnosis, treatment options, and resources available using evidenced based guidelines
• May provide community education to aide in prevention diagnosis and early treatment
• Designs and evaluates innovative educational programs and tools for patients, families and groups
• In collaboration with physicians, improves prevention and early detection efforts by participating in community education forums and screenings
• Educates eligible patients about appropriate clinical research studies