Billing Process

Medicare

We bill Medicare and your secondary insurance following receipt of Medicare’s payment. Once your secondary insurance has been billed, you will receive periodic statements advising you of the balance due.

PPO/EPO/HMO (Managed Care)

We will bill your contracted insurance carrier. You will not be billed while the claim is processing with your insurance carrier. Upon receipt of their payment or denial, we will bill you for co-insurance, deductibles, and non-covered services.

Medi-Cal/CalOPTIMA

With verified eligibility and receipt of any monthly share of the cost, we will bill MediCal/CalOPTIMA for authorized services.

Medical Safety Net (MSN)

With verified eligibility and receipt of Co-Pay, we will bill MSN for authorized services.

Group/Indemnity

Group and indemnity insurance will be billed for charges incurred. You will receive periodic statements advising you of the balance due.

Cash

Those patients with no insurance coverage will be expected to make payment at the time services are rendered.

Balance Billing-Patient Responsibility

f you are unable to pay for your portion of your bill in full, please contact us to arrange mutually acceptable payment options. Contact us by Phone: 949-764-8400 or Email: PFS@hoag.org