Accreditation and Licensure
Hospitals that achieve accreditation and licensure are required to submit to formalized, comprehensive evaluations by on-site surveyors who assess compliance with health, quality and safety standards and regulations. These surveys are conducted regularly and involve participation from the entire hospital organization.
As a patient at Hoag Hospital, you have certain rights and responsibilities that are inherent in your health care. To receive the best possible care, it is important that you play an active role in your medical treatment. It is the responsibility of your health care team to include you in that process.
Billing Info
We bill Medicare and your secondary insurance following receipt of Medicare's payment. Once your secondary insurance has been billed, you will receive periodic statements advising you of the balance due. GoldenHealth PLUS patients should not receive billing statements for hospital in-patient charges, other than services not covered by Medicare Part A. You will receive bills for physicians, hospital out-patient and Medicare Part B services.
Insurance Info
By participating in nearly every major health insurance plan and network, Hoag makes it easy to afford the finest medical treatment available. Your insurance company may be affiliated with one of the plans. If you have questions about your health insurance, please call our Insurance Information Service at 800-400-HOAG (4624) or e-mail Insurance@hoaghospital.org.
Infection Prevention
Hoag Infection Prevention ensures patient safety by reducing the risk of acquiring and transmitting infections and provides a multidisciplinary approach to the surveillance, prevention and control of infections acquired in the hospital or brought in from the community. Hoag’s goal is to eliminate healthcare-acquired infection for the entire circle of patient care.
How to Request a Copy of Your Medical Records
To obtain medical records copies, a signed authorization is required from the patient or authorized representative.
Magnet Designation
Hoag Hospital Newport Beach and Hoag Hospital Irvine are both Magnet® designated facilities. The Magnet Recognition Program® was developed by the American Nurses Credentialing Center (ANCC) to recognize health care organizations that provide nursing excellence, and is regarded as one of the top nursing designations in the country.