Having opened in November 2010, Hoag Orthopedic Institute is the result of years of planning by a highly specialized and experienced team of Board-Certified orthopedic physicians in Orange County and the best hospital in Orange County, Hoag Memorial Hospital Presbyterian. Together we have developed a patient-centered, value-based facility dedicated to the orthopedic patient.
The Hoag Orthopedic Institute grounds were designed to create a restful, healing environment for patients. Gardens were installed throughout the campus for patients' enjoyment and to aid in healing, creating an atmosphere entirely focused on wellness.
Hoag Orthopedic Institute is dedicated to creating the best experience possible for our patients. The visitor information area provides information to help you and those close to you during a hospital stay.
Parking, which is free to all visitors, is conveniently located in front of the hospital along with a drive-through dropoff.
The Information Desk is located inside the main entrance. Attendants are available to assist with room direction and other information.
We understand the importance of visitors for our patients' emotional, mental and spiritual well-being. Visiting hours are open at Hoag Orthopedic Institute. Therefore family, friends and clergy may visit whenever they wish. Please be advised, however, that visitors may be asked by staff to leave, especially if a patient needs rest. Any visitor with symptoms or signs of a communicable illness or disease should not visit the hospital. Also, any visitor (including children) should keep noise levels at a reasonable volume.
There are several waiting areas on the first floor, as well as rest areas in the Hoag Café on the lower level.
A customer service representative is available in the Hoag Orthopedic Institute Registration area Monday through Friday, 5 a.m. to 5:30 p.m. to answer specific financial questions or to receive a payment. Telephones/Cellular phones and pagers may be used in the hospital except in the critical care areas (ICU, CCU, CVICU and Sub ICU).
Hoag is a smoke-free campus. No smoking is allowed.
Automatic Teller Machines (ATM's)
ATM's are available in cafeteria.
US Mail Drops
US Mail drop boxes and stamp machines are located at the main entrance of the hospital and in the convenience center.
Concerns or Questions
If there is a concern regarding patient care, please notify the caregiver or a supervisor. Patient Relations representatives can assist with patient rights, problems or concerns, interpretation of hospital policy and procedure, or lost items. The Patient Relations staff is available from 8:30 a.m. to 4:30 p.m., Monday through Friday at 949-764-8220. If you need immediate assistance after regular business hours, contact the charge nurse or nurse supervisor. They can be reached by calling the hospital operator at 949-517-3149.
Hoag's Gift Galleria features an array of specialty items including cards, magazines, clothing, fresh flowers and snacks. Friends and family can now give the gift of entertainment by purchasing Skylight TV gift cards at the Gift Galleria. The Gift Galleria is located on the Lobby Level on the right hand side. It is just before the staircase going down to the Cafe.
Monday – Friday, 9:00 a.m. - 5:00 p.m.
Orders can be placed by phone for floral arrangements, baby gifts, clothing or Skylight Access TV gift cards (Skylight TV is accessible in every patient room with the exception of critical care, same day services and the mother/baby unit).
For more information on our current gift inventory or to place an order by phone during Gift Galleria hours, plase call 949-764-8269.
There are several nearby hotels and short-term lodging facilities in Newport Beach and Irvine. Family members of patients at Hoag can also receive a special rate at some of the local hotels.