For more than 60 years, Hoag Memorial Hospital Presbyterian has stood on the bluffs in Newport Beach as a beacon of exceptional healthcare. A place where the best and brightest physicians care for their patients with the support of highly skilled nurses and a wide range of dedicated staff. Hoag Hospital Newport Beach is an acute care, nonprofit hospital located on California's Orange County coastline between Los Angeles and San Diego in Newport Beach.
Hoag offers a comprehensive mix of health care services including institutes specializing in care for cancer, heart and vascular, neurosciences and women’s health, and orthopedics through Hoag’s affiliate, Hoag Orthopedic Institute.
The Information Desk is located inside the main entrance. Attendants are available to assist with room direction and other information.
Hoag is dedicated to creating the best experience possible for our patients. This visitor information area provides information to help you and those close to you during a hospital stay. We understand the importance of visitors for our patients' emotional, mental and spiritual well-being. Family, friends and clergy may visit during the hours listed below. Please be advised, visitors may be asked by staff to leave, especially if a patient needs rest. Any visitor with symptoms or signs of a communicable illness or disease should not visit the hospital. Also, due to infection control guidelines, children under a certain age may not visit specific areas, as indicated below.
General Medical/Surgical Units
Labor and Delivery Unit
- To provide an environment where the patient can be supported by family members during their hospitalization yet allow medical staff to provide the highest level of care, visitors will be allowed in LDR based upon the patient’s condition and at the discretion of the attending physician/nurse in consultation with the patient.
- Additional visitors are welcome to wait in the family lounge area, which is located on the LDR unit.
Neonatal Intensive Care Unit
- Parents are welcome from 7:00 a.m. to 7:30 p.m. and 8:00 p.m. to 6:30 a.m.
- Visitors and siblings of the newborn under 16 years old may visit from 9:30 a.m. to 6:30 p.m., but must be accompanied by one parent. (There is a limit of two persons at a time).
Critical Care (ICU/CCU/CVICU/Sub ICU)
- Visiting hours are from 8:00 a.m. to 7:00 p.m. and 8:00 p.m. to 7:00 a.m.
- Family and friends are welcome from 1:00 p.m. to 4:00 p.m. on Sundays and from 5:30 p.m. to 6:30 p.m. on Wednesdays.
There are several lounges throughout the hospital. Please see the floor map to find an appropriate lounge. Family and friends of those having surgery may want to stay in the surgery lounge located next to the Courtyard Café on the first floor of the main hospital.
A customer service representative is available to answer specific financial questions or to receive a payment Monday through Friday in the lobby of the Women's Pavilion. Telephones/Cellular phones and pagers may be used in the hospital except in the critical care areas (ICU, CCU, CVICU and Sub ICU).
Hoag is a smoke-free campus. No smoking is allowed.
Automatic Teller Machines (ATM's)
ATM's are available in the convenience center in the cafeteria and on the main floor next to the Health Resource Center.
US Mail Drops
US Mail drop boxes and stamp machines are located at the main entrance of the hospital and in the convenience center.
Concerns or Questions
If there is a concern regarding patient care, please notify the caregiver or a supervisor. Patient Relations representatives can assist with patient rights, problems or concerns, interpretation of hospital policy and procedure, or lost items. The Patient Relations staff is available from 8:30 a.m. to 4:30 p.m., Monday through Friday at 949-764-8220. If you need immediate assistance after regular business hours, contact the charge nurse or nurse supervisor. They can be reached by calling the hospital operator at 949-764-HOAG (4624).
The Gift Box features an array of specialty items including cards, magazines, clothing, fresh flowers and snacks. Friends and family can now give the gift of entertainment by purchasing Skylight TV gift cards at the Gift Box. The Gift Box is located on the Lobby Level of the Sue and Bill Gross Women's Pavilion.
Monday – Friday, 10:00 a.m. - 7:00 p.m.
Saturday, 11:00 a.m. - 3:00 p.m.
Sunday, 11:00 a.m. - 3:00 p.m.
Orders can be placed by phone for floral arrangements, baby gifts, clothing or Skylight Access TV gift cards (Skylight TV is accessible in every patient room with the exception of critical care, same day services and the mother/baby unit.) For more information on our current gift inventory or to place an order by phone during Gift Box hours, please call 949-764-8269.
There are several nearby hotels and short-term lodging facilities in Newport Beach and Irvine. Family members of patients at Hoag can also receive a special rate at some of the local hotels.
Visitors are welcome to use the Visitor/Dolphin parking structure located at the main entrance of the hospital. Valet parking is also available at the main entrance for a fee of $4, providing convenient access.